Privacy Policy
Last updated: 12 November 2026
This policy explains how AI Photo Cleaner handles your photos and information when you contact us.
Photo processing stays on your device
The app processes photos and videos on your iPhone. It does not upload your media, photo metadata, scan results or scan history to our servers. There are no accounts, advertising or analytics SDKs.
Deleted items move to Recently Deleted in Photos, where you can recover them before permanent deletion. The app does not control any iCloud Photos syncing you have enabled in iOS.
No in-app crash reporting or feedback uploads
This release does not send crash reports, device details or feedback to an app API. Unsent crash reports and feedback left by older builds are removed locally when the updated app initializes its settings; they are not sent.
Feedback through our homepage
Home Page in Settings opens our website. There you can send a message with the feedback form, or use the email link, which opens your email app so you choose the message and review the sender address before sending. AI Photo Cleaner does not attach photos, device information or diagnostic reports.
If you send feedback, we store your message, type, optional email, language, UTC time, and an opaque browser token on the server. The feedback database does not store your IP address or user agent. The hosting server may separately retain normal access/security logs.
If you email us, we receive your email address and the content you choose to send. We use this information to respond to your request and address the issue. Support messages are retained for handling your request and can be deleted on request. Do not include information you do not want to share.
Your feedback cookie
A first-party HttpOnly cookie is created after a successful feedback submission so this browser can see its own messages. It lasts up to one year and is scoped to this website. You can remove it in browser settings; doing so removes that browser’s access to its message history. Reading the public pages does not create this cookie.
Website and service providers
Opening the homepage or privacy policy makes a web request. Hosting providers receive technical information needed to serve the page, such as the IP address and browser information, and may retain access or security logs. Email providers process messages you choose to send. This website includes no advertising or analytics scripts. We do not use support messages for advertising or sell them.
Your choices
Analysing, reviewing and cleaning your library works without contacting our API. Website links and email need an internet connection. You can change photo access in iOS Settings and contact us to request deletion of support messages. Sending feedback is optional and is not required to use the app.